Offer prospects a high tech enrollment experience with a personal touch and ensure CMS compliance
As the number of tech-savvy Medicare beneficiaries continues to grow - more than 30 percent of 2008 enrollments were done online - health plans must offer an enrollment solution that empowers them with choice and access to information.
informisEnroll, an interaction management solution, provides analysis and enrollment capability for the fastest growing enrollment channels: self-service and the Web. informisEnroll was developed specifically for Medicare beneficiaries and presents the prospective member with the tools to make the right plan choices, as well as step-by-step instructions for completing the online application process.
informisEnroll is the next generation enrollment solution designed specifically for Medicare beneficiaries to simplify the complex enrollment process with features that include:
- » Online availability to integrate with your Web site and expedite the enrollment process
- » Deployment via a CD-ROM for inclusion in health plan's information kits to facilitate self-service enrollment and eliminate the need for paper applications
- » Step-by-step instructions for completing and submitting an online application
- » Segmented enrollment application that provides clarity and facilitates accuracy, thereby reducing the chance for errors/incomplete applications and subsequent rejections or delays by CMS
- » Display of current and projected monthly costs and annual savings to guide prospect to enrollment decision
- » Senior-friendly interface and adjustable font size
- » Help desk number prominently displayed on each page to speak with a ‘live’ representative
- » Options to submit electronically or print, sign and mail the application for expedited processing
- » Copy of application saved on prospect’s computer/media
- » Prescription and personal information saved year-to-year eliminating the need to re-enter data when reviewing updated plan information
- » Ability for health plans’ agents and brokers to use informisEnroll to provide a CMS-compliant enrollment process
Facilitate self-service and web-based enrollment decisions with informisEnroll’s capability to
deliver the prospect a customized, 360 degree view of your plan’s offerings including:
- » Comprehensive formulary information
- » Geographic targeting of provider network and participating pharmacies
- » Detailed plan comparison
- » Explanation and Summary of benefits
- » FAQ